Our Services

At Specialist Mattress Systems, we provide a comprehensive range of services to ensure your care home or hospital remains safe, compliant, and efficient.

ANNUAL BED SERVICING

  • Third-Party Requirement: Recent MHRA guidelines and CQC standards now require annual servicing by an external provider. We’re here to meet that need and help keep you fully compliant.
  • Thorough Inspection: Our technicians conduct a full check of hinges, rails, motors, and height-adjustment
    features, ensuring every bed meets the required safety standards
  • Affordable Pricing: Starting at just £5 per bed, our servicing options are tailored to fit the size and needs of your facility.

BED RAILS & TROLLEY CHECKS

  • New MHRA Safety Alert: As of 30 August 2023, the MHRA mandates proper installation and maintenance of all bed rails. Your facility must begin compliance steps immediately and complete them by 1 March 2024 to avoid potential penalties.
  • Secure Fittings & Adjustments: Our team checks the condition and fit of your bed rails or trolleys, ensuring they’re properly installed to prevent entrapment or accidental falls.
  • Staff Training: We offer optional staff training and guidance so your team knows how to adjust and maintain bed rails correctly, further enhancing resident safety.

PRESSURE CARE & AIR MATTRESS SERVICES

  • Full Inspection & Repair: Our technicians inspect each mattress for punctures, leaks, or compromised air cells. If we spot a problem, we can repair or replace damaged parts.
  • Cleaning & Decontamination: We thoroughly clean and sanitise your mattresses to mitigate infection risk—vital in a post-COVID environment.
  • Performance Testing: We verify optimal inflation levels, ensuring residents receive the right pressure relief

DECONTAMINATION SERVICES

  • Specialised Cleaning: Beyond mattresses, we also clean and sterilise beds, hoists, and other essential care equipment to the highest standards.
  • Post-COVID Focus: In the aftermath of the pandemic, infection control is more critical than ever. We provide thorough, hospital-grade decontamination to safeguard residents and staff.
  • Compliance Documentation: We issue cleaning certificates to demonstrate adherence to stringent health protocols.

HOIST & LOLER TESTING

  • Free Hoist Checks: We offer complimentary hoist (LOLER) testing alongside our bed servicing packages to ensure your lifting equipment meets all safety requirements.
  • Prevent Accidents: Regular LOLER checks can prevent mechanical failures that might put both residents and staff at risk.
  • Documentation for Audits: We supply all necessary certificates and service records to keep you fully audit-ready.

COMPLIANCE & CERTIFICATION

  • Full Service Records: After each inspection or repair, you receive detailed service logs and certificates to demonstrate compliance with MHRA alerts and CQC regulations.
  • Ongoing Support: We’ll remind you when it’s time for your next service or inspection, so you never miss a regulatory deadline.
  • Peace of Mind: Being proactive about compliance means avoiding last-minute scrambles during inspections.

Ready to Secure Your Compliance?

Don’t let new regulations catch you off-guard.

Contact us today to book your service package or request a free quote. Our team is here to simplify your compliance journey, from bed rails to hoists and everything in between.

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Click here to read the official MHRA alert.

Unit 4 Evans Business Park CH65 IAE Ellesmere Port, UK

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