Yes. Recent MHRA guidelines mandate that all profile beds, bed rails, and air mattresses be serviced by an external provider at least once a year. This requirement aims to ensure equipment is safe, functional, and compliant with CQC standards.

You should service them at least annually. However, some facilities may opt for additional checks depending on usage, resident turnover, or CQC recommendations.

Failure to comply with MHRA safety alerts by the deadline could result in negative CQC reports or enforcement actions. Regular servicing helps avoid penalties and ensures resident safety.

Our standard servicing includes a complete inspection of all critical bed components—rails, motors, and frames—as well as basic adjustments and documentation confirming compliance. Any necessary repairs or parts replacements are quoted separately, so you stay informed of costs upfront.

No. We offer flexible, transparent pricing without tying you into lengthy contracts. You can schedule annual or routine servicing based on your facility’s unique needs.

We provide hoist testing at no additional charge when it’s bundled with our standard bed servicing. This helps ensure all your lifting equipment is also compliant and safe to use.

If we spot an issue during our inspection, we’ll let you know before proceeding with any repairs. Our team can handle most repairs in-house, but we’ll always provide a clear, itemized quote beforehand.

Simply contact us via our online form or call our main office. We’ll work with your schedule to minimize any disruption to residents or staff.

Absolutely. We supply detailed service reports and certificates, which you can present to the CQC or any external auditor. This documentation verifies that you’ve completed the required safety checks and meets current MHRA guidelines.